Customer Service

Posted On June 04 , 2020

Vipajijobs (T) Limited Dar es Salaam, Tanzania

Deadline : June 14, 2020
You can not apply to this Job since the deadline has passed.

Job Descriptions

I. Maintaining a positive, empathetic and professional attitude toward customers at all times.
II. Responding promptly to customer inquiries.
III. Communicating with customers through various channels.
IV. Acknowledging and resolving customer complaints.
V. Knowing our products inside and out so that you can answer questions.
VI. Processing orders, forms, applications, and requests.
VII. Keeping records of customer interactions, transactions, comments and complaints.
VIII. Communicating and coordinating with colleagues as necessary.
IX. Providing feedback on the efficiency of the customer service process.
X. Ensure customer satisfaction and provide professional customer support.

Skills and Qualifications

i. Certificate or diploma, general education degree or equivalent.
ii. Minimum or 1 year experience.
iii. Good Communication skills and Confidence .
iv. Creativity and Hardworking
v. Good memory keeping.
vi. Read to work in any region of Tanzania

Job Role

We are looking for a Customer Service Officer to join our team and support our daily office procedures.

Job Details

  • Job Ref:JOB5273
  • Job Location:Dar es Salaam, Tanzania
  • Company Industry:Sales
  • Employment Status:Full Time
  • Employment Type:Employee
  • Monthly Salary Range:Unspecified
  • Number of Vacances:1

Application Instructions

Only shortlisted candidates will be contacted.

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